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FAQ

What is the estimated shipping time for my order?    

Answer: Shipping typically takes 6 - 18 business days, you can track your order on our home page.

Can I track my order?    

Answer: Yes, you can track your order using the tracking information provided in your confirmation email.

What happens if my order doesn’t arrive within the estimated time?  

Answer: If your order is delayed, please contact our customer service team, and we’ll investigate the issue.

Do you ship internationally?   

Answer: No, but we will start shipping internationally next year March again like we did at first.

Can I change or cancel my order after it has been placed?   

Answer: Please contact our customer service team as soon as possible. We’ll do our best to accommodate changes or cancellations, but it depends on the order status.

What should I do if my order arrives damaged?   

Answer: If your order arrives damaged, please contact us with photos of the damage, and we’ll assist with a replacement or refund.

How do I know my order was successfully shipped?    

Answer: You’ll receive a shipping confirmation email with tracking details once your order has shipped.

Can I get a refund if I don’t receive my order?   

Answer: If your order doesn’t arrive within the specified timeframe, please contact our customer service team to initiate a refund or replacement process.

Is this a scam?

Answer: No it is not, we have our business verifyed