Frequently Asked Questions 💙

1. What is the estimated shipping time for my order?

- Answer: Shipping typically takes 4-12 business days, depending on your location.

2. Can I track my order?

- Answer: Yes, you can track your order using the tracking information provided in your confirmation email.

3. What happens if my order doesn’t arrive within the estimated time?

- Answer: If your order is delayed, please contact our customer service team, and we’ll investigate the issue.

4. Do you ship internationally?

- Answer: Yes, we ship to multiple countries worldwide. Shipping times may vary based on location.

5. Can I change or cancel my order after it has been placed?

- Answer: Please contact our customer service team as soon as possible. We’ll do our best to accommodate changes or cancellations, but it depends on the order status.

6. What should I do if my order arrives damaged?

- Answer: If your order arrives damaged, please contact us with photos of the damage, and we’ll assist with a replacement or refund.

7. How do I know my order was successfully shipped?

- Answer: You’ll receive a shipping confirmation email with tracking details once your order has shipped.

8. Can I get a refund if I don’t receive my order?

- Answer: If your order doesn’t arrive within the specified timeframe, please contact our customer service team to initiate a refund or replacement process.